Help! frozen

[mandude95]

is there anyway to unfreeze neopets accounts ive been working on this account or 3 years now!thnks

[Andray]

if you cheated on it then you probably won't get unfrozen. if you didn't you can just contact TNT and explain why you didn't deserve to be frozen

[Inari]

Its pretty much impossible to get it unfrozen, trust me I know
sorry man:(

[Wolf08]

What were you frozen for?

[LaraD]

Depending the infraction :s

[Checkone]

Originally Posted by LaraD

Depending the infraction :s

Nah, even if you didn't do anything wrong and got iced, you won't get it back no matter what infraction you get.

[kiddow]

same thing happened to me 3 years ago, but 2 years later i started to play "unfair"

[Wolf08]

Originally Posted by checkone

Nah, even if you didn't do anything wrong and got iced, you won't get it back no matter what infraction you get.

No... I was frozen for "Falling for a Scam" or something like that. And I got my account back.

[smurph]

My account was frozen about 5 years ago because they thought I used a SS or something when I didn't ever, I was totally legit. I tried getting it back the day after it didn't work. I tried it again a few weeks ago and they replied saying that it was "inactive for too long" so they can't unfreeze it >.>

My friend was also in a similar situation except he was frozen for "getting scammed", which we still have no idea what it is about and he tried getting his account back at the same time I tried to get mine back both times and they basically said the same thing that it was inactive for too long.

It's like they lost all their data on people's frozen accounts from years ago and can't investigate old cases anymore.

[KHFFfan]

It definitely all depends on the circumstance that you got frozen for and probably on the member of the neopets team that reads your e-mail, some may end up being more lenient than others. Just try contacting TNT and hope for the best!