Neopets E-mail issues? help me please!?

Sticky · 08-13-2009, 12:57 PM

A message you sent to -removed-hotmail.com was not delivered. The message from the other server is 'This email address has bounced in the past'. Check Neopets - Frequently Asked Questions (FAQ) to find out what you can do to fix the problem.

Any way to fix this? :{
I really, really need to fix this!

~~*Immortal*~~ · 08-13-2009, 12:59 PM

Make a new email account (try something other than hotmail), change the email to the account, and send again.

~~*CradleChild*~~ · 08-13-2009, 01:00 PM

I think this happens because there's no e-mails related to that account

Sticky · 08-13-2009, 01:00 PM

No, but I need that email...
Cause I'm trying to get another account that's registered under the same email, but it won't send :(
There is, I tried sending pw to email and it says, "Error: For security reasons, we can not retrieve multiple accounts registered to one email address."

~~*Immortal*~~ · 08-13-2009, 01:05 PM

Quote:

Originally Posted by Sticky

No, but I need that email...
Cause I'm trying to get another account that's registered under the same email, but it won't send :(
There is, I tried sending pw to email and it says, "Error: For security reasons, we can not retrieve multiple accounts registered to one email address."

So they know you've sent a request on another account? Well, that seems pretty strait forward. :P "For security reasons, we can not retrieve multiple accounts registered to one email address"..

Can you be a little more specific on how this all happened? You've already requested a password with the email? right?

Sticky · 08-13-2009, 01:07 PM

Quote:

Originally Posted by Immortal

So they know you've sent a request on another account? Well, that seems pretty strait forward. :P "For security reasons, we can not retrieve multiple accounts registered to one email address"..

Can you be a little more specific on how this all happened? You've already requested a password with the email? right?

What the hell are you talking about? Lmfao.
I have one account registered under that email, but I'm trying to get another account that's under the same email. I can't retrieve it because that's the error I get. (the one in the first post)

Purple · 08-13-2009, 01:07 PM

I've had the same problem. She has more than one account on the e-mail address, and she can no longer access any of the accounts information. So any attempts of trying to access the account [if this is what she is doings] are useless. I'm almost positive there is not away around this.

zts · 08-13-2009, 01:09 PM

Email bounced if the user set a filter or something on the email address that prevents being contacted by @neopets.com, or the email doesn't exist anymore. If you've went onto the email, check the settings. If you've actually retrieved info on one account from the email address, then I don't know what can cause the other account not being able to retrieve login info...

Heather · 08-13-2009, 01:09 PM

What type of domain is it...? Yahoo...hotmail...etc?

Sticky · 08-13-2009, 01:10 PM

Quote:

Originally Posted by Purple

I've had the same problem. She has more than one account on the e-mail address, and she can no longer access any of the accounts information. So any attempts of trying to access the account [if this is what she is doings] are useless. I'm almost positive there is not away around this.

Yeah! Fuck dude. I'm going to strangle neopets.

& no i haven't retrieved a pw for a different account, just knew the password for one.
& hotmail domain.